This Privacy Policy explains how Forex 24 collects, uses, stores, and protects information when you access the website, trading tools, AI assistants, and related platform services.
Summary: Forex 24 collects only what's needed to operate the platform. We do not sell your data. We do not share your personal information with third parties for marketing purposes. AI-generated outputs are tools to assist you — they are not financial advice.
Forex 24 collects information in the following categories when you access, register for, or use the platform:
Account Information: When you create an account, we collect your email address, password (stored in encrypted form), and any profile details you provide such as your selected subscription plan.
Platform Activity: We collect data generated through your use of the platform including trade journal entries, risk calculator inputs, backtesting data, AI feature usage, and dashboard interactions. This data is stored to provide you with a personalised experience and to operate the platform features.
Payment Information: When you upgrade your subscription, payment is processed through our third-party payment provider. Forex 24 does not store full card details. We may retain a reference to your subscription tier and billing status.
Technical and Usage Data: We may collect browser type, device information, IP address metadata, pages visited, session duration, error logs, and platform performance data. This is used to improve stability, security, and user experience.
Communications: If you contact us via email or through the support form, we retain the content of that communication in order to respond and improve support quality.
Information collected by Forex 24 is used for the following purposes:
Forex 24 does not sell, rent, or trade your personal information to third parties for their own marketing or commercial purposes.
Forex 24 uses Supabase for database and authentication infrastructure. Your account data, trade journal entries, and platform activity are stored on secure cloud infrastructure with access controls, encryption in transit (HTTPS/TLS), and encrypted storage at rest.
We apply commercially reasonable technical and organisational security measures to protect your data from unauthorised access, loss, or disclosure. However, no system is completely immune to security risks. You are responsible for maintaining the confidentiality of your login credentials and for using secure devices when accessing the platform.
In the event of a data breach that affects your personal information, we will notify you as required by applicable law.
Forex 24 integrates with third-party providers to deliver certain platform features. These providers may process limited data on our behalf:
These providers are bound by their own privacy policies and are not authorised to use your data for their own independent purposes beyond what is required to operate the services we use.
Forex 24 is not responsible for the privacy practices of third-party providers. We encourage you to review their policies if you have concerns about how they handle data.
Forex 24 may use browser localStorage and session storage to maintain your login session, remember your preferences, and preserve your platform state between visits. These are not third-party advertising cookies and do not track you across other websites.
We do not currently use third-party advertising trackers, retargeting pixels, or behavioural advertising systems. If this changes, this policy will be updated accordingly.
We retain your account information and platform data for as long as your account is active or as needed to provide you with the service. If you wish to close your account and request deletion of your data, you may contact us at official@forex24.net.
We may retain certain records for a reasonable period after account closure where required by law, for dispute resolution, fraud prevention, or to enforce our agreements.
Depending on your jurisdiction, you may have the following rights regarding your personal information:
To exercise any of these rights, please contact us at official@forex24.net. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
Forex 24 is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a minor has provided us with personal data, we will take steps to delete that information promptly. If you believe a child has submitted personal data to our platform, please contact us immediately.
Forex 24 may update this Privacy Policy from time to time to reflect changes in the platform, applicable law, or our data practices. When we make material changes, we will update the effective date at the top of this page and, where appropriate, notify users via email or a notice within the platform.
Your continued use of the platform after changes are posted constitutes your acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or how Forex 24 handles your personal information, please contact us:
We aim to respond to all privacy-related requests within 5 business days.
official@forex24.net